Course Objectives

The Age of Chaos: From VUCA to BANI.
The Agony of Decision.
Business Excellence [a lasting business effort].
Navigating in a world of disruptions [resilience].
Business Collaboration [creation of value].
Innovation [realization of value].

Course Content
Point 1: Business Excellence
Process Excellence vs. Operational Excellence.
The case of Business Excellence.
Business Excellence – New Organizational Paradigm based on ISO Standards [3 conceptual pillars].

Point 2: ISO 22301:2019 [BCMS]
Resilience.
Business Continuity [the case of Disaster Recovery].
Emergency Response.

Point 3: ISO 44001:2017 [CBRMS]
Internal & External business relationships.
Principles for successful collaborative business relationship management.
Multidimensional business relationships [set-up a strategic lifecycle framework].

Point 4: ISO 56001:2024 [IMS]
Principles & Framework.
Public Contracts – Innovative Partnership [the case of IPRs].

Pre-requisites
Previous experience in a high-level management position is mandatory.

Who should attend
Corporate founders and management board members.
Senior advisors who participate as external partners in the top management.
Directors of business divisions / units.
NOTE: The structure of the seminar is dedicated for awareness purposes.

Pre-requisites: Previous experience in a high-level management position is mandatory.

Note: The course will be conducted in Greek and the study materials are in English.

Tutor: Anestis V. Lelidis